BECOME AN ADEPT
Salesman with a client at the cafe or shop

Speaking English To Walk-In Customers Course​

Non-Applicable

CERTIFICATION

Non-Applicable

METHODOLOGY DESCRIPTION:​

  • Interactive lecture
  • Experience sharing
  • Language games
  • Simulations
  • Group discussions and activities
  • Individual and group presentations
  • Sentence and paragraph writing exercise
Target Group:

All Jobs

Target Industry:

All Industries

Are you eligible for EIS or PenjanaKerjaya?

Speaking English To Walk-In Customers Course​

The service sector deals with customers on a daily basis and living in Malaysia means interacting with customers of various backgrounds. However, English is still a common medium of communication and this where our course benefits the front line of the service sector.

Course objectives

By the end of the programme, participants should be:

course outline

Module 1: