BECOME AN ADEPT
Effective Management of Workforce Digital Misconduct
- Human Resource
- 2 Days
Non-Applicable
Certification
Non-Applicable
Course Methodology
This training is a fully Interactive, Digital Learning Experience with concurrent coverage and lots of real-time, online activities across multiple digital platforms designed to give Participants a modern Engagement- based Learning Program that is highly effective, entertaining & never
boring!
Target Group:
HR Manager, Director, IR Officer
Target Industry:
Across industries from Manufacturing to Services sector
Are you eligible for EIS or PenjanaKerjaya?
Effective Management of Workforce Digital Misconduct
Change is difficult for some. As we try to keep up with rapidly evolving industries, we are caught in the process of change and this is where we come in. Our Agile Transformation course is designed to help you accustom and thrive in an ever-changing world, putting you in control of transformation.
COURSE OBJECTIVES
BY THE COMPLETION OF THIS COURSE, PARTICIPANTS WILL HAVE:
- Identify, understand and handle instances of common Social Media offences and be able to initiate intervention measures and counter measures to prevent potential or recurring. Digital Conduct offences among employees from reaching habitual, excessive, & destructive levels
- Understand how to apply the appropriate legal provisions to remedy any inappropriate actions by the employees in relations to the various offences under the related Multimedia and Computer laws.
- Understand the requirements to create company-wide Digital Conduct Policy and/or a Social Media Guidelines regulating Digital Conducts and Social Media activities in the Organization.
- Embrace innovative approach towards regulating digital and very socially public digital conduct of an employee and be able to dive into the intricate details of the market practice of providing “gadgets” to facilitate business processes.
- How to harness an already established in-house mechanism to effectively regulate and facilitate digital Conducts functions in the Company with the end effects to monitor, educate, regulate and investigate all matters pertaining to the common Digital Conducts offences as Cyber-bullying, Pornography, Data Theft, spreading false news online, abusing Workplace devices for Personal Gains etc.
Course Outline:
MODULE 1: Understanding Hr Challenges In The Social Media & Digital Age
- Pre-Training Digital HR KAHOOT Challenge
- The Changing Roles & Expectations of HR in Digital Transformation
- Practical adaptation of Dave Ulrich Model of HR Roles tothe Malaysian context
- The Way Forward
MODULE 2: The Fundamentals Of Digital Misconduct Management
- Definitions of Misconduct vs. What is Digital Misconduct
- WHAT is Digital Conduct Management: Definitions & Management
- WHAT needs to be regulated & control?
- WHY HR Professionals & Decisionmakers MUST master Digital Conduct Management to stay ahead with digital-savvy Workforce?
- WHERE You Are NOW? Discussing Pre-Training Survey Responses
- WHEN to initiate Digital Conduct Management active, Proactive & reactive measures for Your Organizations?
- The ‘Monster’ in Disguise. HOW Organizations can handle Digital Conduct issues effectively.
MODULE 3: Mitigating Industrial Relations Arising From Workforce Digital Conduct
- Identifying salient legal provisions & ramifications of Digital Conduct offences under Malaysian laws & regulations:
- Akta Suruhanjaya Komunikasi & Multimedia 1998
- GDPR & Personal Data Protection Act (PDPA) 2010
- Akta Jenayah Komputer 1997
- The relevance of Sec. 14 (1) EA and Sec. 20 recourse post Digital Transformation.
- Case Studies of Digital Conduct offences in Malaysia
MODULE 4: Common Digital Conduct Offences In Malaysia And How Destructive They Are To The Organizations
- The 5 Digital Sins and how Destructive they are to Organizations
- Cyber-bullying & virtual intimidation
- Data Theft & Wrongful Info Disclosure
- Work Device Abuse for Personal Gains
- Online Slander/Defamation & viraling False News
- Accessing/Downloading Pornography & banned contents
- ID & Management of insubordination & discontent arising from social communications tool
- Open-Floor Session: Active Sharing among Participants on previous experience in handling Digital Conduct cases/ problems
MODULE 5: How Effective Digital Conduct Management Empowers Hr To Monitor, Intervene, Control & Eradicate (M.I.C.E.)
- Them Establishing a Company-wide Digital Conduct Policy or Regulations.
- Expected Digital Conduct vs. Unwarranted Digital Conduct at the Workplace.
- Is a dedicated Digital Conduct function under HRM a necessity?
MODULE 6: The Mindset Of The Digital Hr Professionals
- Developing the Mindsets & Traits of Digital-Savvy HR Professionals.
- Measures to Improve the perception of the HRM Digital Savviness
- Whats Next: Operate HR Dierently... the Digital Way!